Please click " Accept as Solution" if you feel my post solved your issue, it will help others find the solution. If the solution provided worked for you, please mark accepted solution for this post. Install the latest version of PSDR 5.0.2 using this link. Informazioni sull'eccezione: System. Try uninstalling the print and scan doctor from your PC and install the latest version of print and scan doctor and check if it helps. Nome file: HPPSdr.exe (11.4 MB) The update fails with this kind of problem (traced in Event Viewer of my OS): Applicazione: HPDiagnosticCoreUI.exe Versione framework: v9 Descrizione: il processo stato terminato a causa di un'eccezione non gestita. I was trying to scan a document from my printer to my laptop. However, my HP smart app says scanning is currently unavailable. I can print and make copies from the printer, but HP smart won’t scan the document. If the issue still persists after trying out the steps. Why does HP smart app not scanning I think something is wrong with my printer that is why my HP smart scanner is not working. This should allow you to run the Print and Scan Doctor and resolve your issues. If you are still unable to open the Print and Scan Doctor, click on the Processes tab and do the same with anything that has HP in the name. Press Ctrl, Alt, and Del on your keyboard at the same time.Ĭlick on the Print and Scan Doctor listed. Please provide the printer model to assist you better.Īs you mentioned you have issues opening print and scan doctor on your PC.įirst, to close your other instance of the Print and Scan Doctor: I understand you are getting error Another instance of this application is already running when you open the print and scan doctor on your PC.ĭid you make any software or hardware changes to your printer or PC? Hey there! Thanks for stopping by the HP Support Forums!
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